Archives for posts with tag: social media marketing

Content from the Asia Pacific conference of the Salesforce marketing Cloud, including recorded general sessions and slides from breakouts are now available at http://connectapac.co/content.

If you are time poor, check out our quick event summary below:

Audience

Audience is a thought provoking reframe of the methods for utilising earned media by my colleague Jeffrey K. Rohrs (He assures me, he was using JKR well before Quidditch was conceived). Jeff believes those who attract audiences rather than renting those of others using paid media are at a significant competitive advantage.

Taking a cross channel lens, partly influenced by his time with the Salesforce ExactTarget Marketing Cloud, Jeff lays out a path to building audiences which first examines the different behaviour of SEEKERS, JOINERS and AMPLIFIERS and how they relate to SUBSCRIBERS, FANS and FOLLOWERS.

Filled with interesting examples and easy to follow thinking, Audience is a must for any marketer seeking to utilise content marketing or social media marketing or those looking to understand how to build earned media.

I particularly like the section on “the Art of Asking”, discussing the ideas of Amanda Palmer of the Dresden Dolls who moved to a fan-based funding model for her work which creates a value exchange between her and those whose couch she crashes at while couch-surfing her way around the world on one of her many tours.

Also recommended for sometimes lamented email-marketers looking to find swagger to go with their highly effective digital activities. A channel is just a channel an audience is the object.

Check it out on kindle now http://bit.ly/audiencebook

Or join Jeff and Myself at Dreamforce where we’ll be hearing the tale live (hopefully spoken-word style wearing smoking jackets). There will be shows at 11:30AM and 3PM, try the veal

Dreamforce

AEIC

Thanks to Tracy Harris at Austrade for having the marketing cloud at AIEC to share some ideas on social media marketing. It was a pleasure to join Andrew Bognar who shared some of the programs that NAB are running including the social media command centre. The stories that ring true for me for those in international education are pictured in the slides below.

  1. Lorna Jane – shows the importance of a strong content strategy, evergreen content pillars like Move, Nourish Believe combined with a kitbag of great social media tactics, has Lorna one of the best social marketing brands in Australia today.
  2. Shangri-La Hotels – have realised the importance of a local brand given the breadth of their operations across asia, europe and the middle east, they need to demonstrate local knowledge while maintaining a luxury asian brand. The local property manager owns the local social sentiment and is accountable for engagement.
  3. Tourism Australia – teaches us about creating content platforms which are big ideas that create a platform for many executions. They also use partnerships incredibly well to gain additional reach, funding and relevance.
Australian International Education Conference – Social Marketing from Derek Laney